What is the first step that must be taken when reporting elder abuse?

Making a verbal report immediately is the correct first step when reporting elder abuse. In many jurisdictions, including Massachusetts, professionals who suspect elder abuse are mandated reporters. This means they are legally required to report any suspected abuse as soon as they become aware of it. The immediacy of a verbal report is critical to ensure the safety and well-being of the elder individual involved.

This initial verbal notification often goes to a designated agency that is responsible for investigating such claims, and it allows for an immediate response to the situation. Following up with a written report may still be required, but the priority is to ensure that action is taken promptly to protect the elder person from further harm. Other options, like conducting personal investigations or contacting law enforcement independently, can delay the process and may not have the same urgency or appropriate response as a direct report to the agency designed to handle elder abuse cases.